FAQs
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We ship globally using carbon-conscious carriers. Orders ship within 2-3 days. Upcycled pieces pieces ship within 24 hours of purchase notification. Delivery times vary by region—North America (3-5 days), Europe (5-7 days), Rest of World (7-12 days). Tracking information arrives when your order ships, not before. Orders will not be shipped or delivered on weekends or holidays.
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Most orders are processed within 2–5 days, with estimated delivery times of 3 business days for the USA, 5 for the EU and UK, and 10 for the rest of the world. Shipping may take longer during holidays.
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Limited Edition Collaborations: Exchange only within 14 days, unworn with tags attached.
Evergreen collections: Exchanges and returns within 14 days, unworn with tags attached.Upcycled items: All sales final due to one-of-a-kind nature.
We respect both the creative process and your resources—exchanges cover shipping costs when our error occurs, otherwise that responsibility is yours.
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Document the damage within 48 hours of receipt and contact allo@csuper.co with order number and images. We'll replace or refund depending on availability. Discharge printing creates natural variations that aren't defects—these evolve with washing and wearing, becoming uniquely yours.
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Evergreen collection: Within 12 hours of purchase.
Limited Edition Collaborations: No cancellations due to small-batch production.
Upcycled itmes: No cancellations due to one-of-a-kind nature.We operate with considered production practices rather than excess inventory, meaning each piece is accounted for once ordered.
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Turn the garment inside out to protect the print. Wash in cold water (30°C/86°F) on a delicate cycle using a soft detergent. Avoid fabric softener, bleach (even non-chlorine if possible), dry cleaning, and using a dryer to prevent fading, shrinkage, or damage to the print.
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There’s a small bar at the top and bottom of our site that lets you change the currency to whatever you prefer.
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Our red #c00000 operates at both ends of the spectrum—both attention-grabbing and revolutionary signaling. This tension between commerce and critique reflects our position at the intersection of creative culture and necessary exchange. Beyond theory, c'est super—it's visually direct without requiring explanation.
-
We ship globally using carbon-conscious carriers. Orders ship within 2-3 days. Upcycled pieces pieces ship within 24 hours of purchase notification. Delivery times vary by region—North America (3-5 days), Europe (5-7 days), Rest of World (7-12 days). Tracking information arrives when your order ships, not before. Orders will not be shipped or delivered on weekends or holidays.
-
Limited Edition Collaborations: Exchange only within 14 days, unworn with tags attached.
Evergreen collections: Exchanges and returns within 14 days, unworn with tags attached.Upcycled items: All sales final due to one-of-a-kind nature.
We respect both the creative process and your resources—exchanges cover shipping costs when our error occurs, otherwise that responsibility is yours.
-
Evergreen collection: Within 12 hours of purchase.
Limited Edition Collaborations: No cancellations due to small-batch production.
Upcycled itmes: No cancellations due to one-of-a-kind nature.We operate with considered production practices rather than excess inventory, meaning each piece is accounted for once ordered.
-
There’s a small bar at the top and bottom of our site that lets you change the currency to whatever you prefer.
-
Most orders are processed within 2–5 days, with estimated delivery times of 3 business days for the USA, 5 for the EU and UK, and 10 for the rest of the world. Shipping may take longer during holidays.
-
Document the damage within 48 hours of receipt and contact allo@csuper.co with order number and images. We'll replace or refund depending on availability. Discharge printing creates natural variations that aren't defects—these evolve with washing and wearing, becoming uniquely yours.
-
Turn the garment inside out to protect the print. Wash in cold water (30°C/86°F) on a delicate cycle using a soft detergent. Avoid fabric softener, bleach (even non-chlorine if possible), dry cleaning, and using a dryer to prevent fading, shrinkage, or damage to the print.
-
Our red #c00000 operates at both ends of the spectrum—both attention-grabbing and revolutionary signaling. This tension between commerce and critique reflects our position at the intersection of creative culture and necessary exchange. Beyond theory, c'est super—it's visually direct without requiring explanation.
